Customer service
Straightforward domestic shipping rates, secure ordering, and responsive support from checkout through arrival.
01 / Logistics
Elevara ships domestically to all 50 U.S. states. Standard shipping is a flat $15 per order. Standard shipping is free on orders over $2,000 based on the order total.
Your applicable standard shipping charge is shown at checkout before your order is submitted.
02 / Protection
Online orders are protected by 256-bit SSL encryption on our secure server. We take privacy seriously and follow applicable federal and state privacy laws. Personal and order information is used to fulfill your order and is not released for unrelated purposes.
03 / Order accuracy
Due to regulations governing these products, returns are prohibited. If an order is shipped incorrectly, or the items received are not the items ordered, email our support team. We will review the issue and arrange a replacement of the original order when appropriate.
04 / Availability
You may order from Elevara 24 hours a day, seven days a week through our secure website. Once an order is submitted, approved, and paid, it is filled, properly packaged, and shipped by a reputable delivery service. Tracking and shipment details are sent when the order leaves our facility.
05 / Checkout
We accept major credit cards and offer both individual and wholesale bulk pricing. Product pages display available quantity discounts. For large bulk-order questions, email support@goelevara.com.
06 / Accounts
At checkout, you may register or continue as a guest. Registration is optional, but it enables order-status access, account updates, past-order history, and faster future checkout. Guest customers with order-status questions may email support for assistance.
07 / Our commitment
We are committed to outstanding quality and service. If you have a question or an issue with our service, contact us and explain the problem. We respond to every customer-service inquiry.
Contact support â